Last updated October 17, 2026
Which terms apply to you?
Part A: Homeowners covers making designs and sharing your project with installers.
Part B: Installers covers the software, membership and billing.
Lead terms cover buying leads, refunds and the wallet.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. ONCE ACCEPTED, THESE TERMS OF SERVICE, IN COMBINATION WITH OUR PRIVACY POLICY DATA PROCESSING AGREEMENT AND AFFILIATE AGREEMENT (COLLECTIVELY THE "TERMS"), BECOME A BINDING LEGAL COMMITMENT BETWEEN YOU (OR THE BUSINESS ENTITY THAT YOU REPRESENT) AND Light Designer Incorporated AND ITS RESPECTIVE OFFICERS, DIRECTORS, SUCCESSORS AND ASSIGNS (HEREINAFTER REFERRED TO AS "Light Designer Incorporated," "WE" OR "US") AND WILL GOVERN YOUR ACCESS TO AND USE OF THE PLATFORM AND ALL OTHER INTERACTIONS WITH Light Designer Incorporated RELATED TO THE PLATFORM.
IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT ACCEPT THEM, CREATE AN ACCOUNT, OR USE THE PLATFORM. IN THE EVENT OF A CONFLICT BETWEEN THESE TERMS OF SERVICE AND THE ADDITIONAL AGREEMENTS INCORPORATED HEREIN BY REFERENCE, THESE TERMS OF SERVICE SHALL PREVAIL.
Light Designer Incorporated reserves the right to make changes to these Terms at any time. All changes are effective immediately when posted. Your continued use of the Platform following the posting of any revised Terms constitutes your acceptance and agreement to the updated Terms.
You should consult a lawyer for legal advice to ensure your use of the Platform complies with these Terms and applicable law.
You must be at least 18 years old to use the Platform. By accepting these Terms, creating a Platform Account, or using the Platform, you represent that you are at least 18 years old. You must not create a Customer account unless you are at least 18 years of age. If you are a parent or legal guardian permitting a person who is at least 13 years of age but under 18 years of age (a "Minor") create a Customer account and/or use the Platform, you agree to: (i) supervise the Minor's use of the Platform and their account; (ii) assume all risks associated with, and liabilities resulting from, the Minor's use of the Platform and their Customer account; (iii) ensure that the content on the Platform is suitable for the Minor; (iv) ensure all information submitted to us by the Minor is accurate; and (v) provide the consents, representations and warranties contained in the Terms on the Minor's behalf.
Your use of the Platform is conditioned on your provision of complete, current, and accurate information when registering for a Platform Account. The Platform is intended for business use or in connection with an individual's trade, craft, or profession. As the individual who accepts these Terms, You are the owner of the Platform Account unless You are acting on behalf of a business entity, in which case, the business entity is the owner of the Platform Account. If You accept these Terms on behalf of a business entity, You represent and warrant that you have the authority to bind the business entity to these terms.
You and your customers may use the Platform only as intended for lawful purposes and in accordance with these Terms. You agree that You and Your customers will not use the Platform in any way that violates any applicable law or regulation or engage in any Prohibited Uses. In addition, you represent and warrant that: (i) You and Your customers will maintain in effect all licenses, permissions, authorizations, consents, and permits necessary to carry out the obligations under these Terms; (ii) You are fully responsible for your actions and the actions of your employees, agents, and customers who use of the Platform; (iii) You are fully responsible for the use of the Platform by your customers; (iv) You, your employees, agents and customers will not misrepresent the Platform or the Services; (v) You will provide these Terms to your employees, agents, and customers and confirm that all employees, agents, and customers understand that they are subject to these Terms if they use or offer access to the Platform; (vi) You own or control all rights in and to all content you provide to Light Designer Incorporated, including, but not limited to, any code provided to customize the Platform for your customers; (vii) You will be solely responsible for your use of the Platform, including the quality and integrity of any data and other information, including Information, made available to us by or for you through the use of the Platform; and (viii) You, your employees, and your customers will provide reasonable cooperation regarding information requests from law enforcement, regulators, or telecommunication providers.
By using the Platform and providing Information on or through the Platform, you consent to Light Designer Incorporated's use and disclosure of the Information in accordance with the Privacy Policy incorporated herein by reference. You agree that Light Designer Incorporated has no responsibility or liability for the deletion or failure to store any Information or content maintained or transmitted on or through the Platform. When you provide your customers with access to the Platform, you must implement and enforce your own Privacy Policy, providing the level of protection at least equal to that provided to you by Light Designer Incorporated. You must obtain consent from your customers, affirmatively acknowledging that your customers agree to be bound by your privacy policy.
You are responsible for maintaining the confidentiality of your Login Credentials. You are responsible for all uses of your Platform Account and Login Credentials, whether or not authorized by you. You agree to notify Light Designer Incorporated immediately of any unauthorized access to or use of your Platform Account or Login Credentials or any other breach of security. Light Designer Incorporated reserves the right to disable your Login Credentials at any time in its sole discretion for any or no reason, including if, in Light Designer Incorporated's opinion, you have violated any provision of these Terms. Platform Accounts are non-transferable.
The Platform may include certain communications features such as SMS, MMS, email, voice call capabilities and other methods. If You use these features, You agree that You are exclusively responsible for all communications sent using the Platform, including compliance with all laws governing those communications such as the Telephone Consumer Protection Act ("TCPA") and the CAN-SPAM Act. You represent and warrant that you understand and will comply with those laws. Light Designer Incorporated is not responsible for your compliance with laws and does not represent that your use of the Platform will comply with any laws. Light Designer Incorporated is a technology platform communication service application provider ONLY. Light Designer Incorporated does not originate, send, or deliver any communications to any recipient via SMS, MMS, email, or other communication method.
The Platform may leverage or include access to Third Party Services. Light Designer Incorporated is not responsible for the usability or accessibility of Third Party Services. If you elect to pause or delete some or all of your Platform Account, certain features or functionality may not be retrievable upon reactivation. Light Designer Incorporated disclaims all liability related to outages or downtime of Third Party Services.
The Platform may include Third Party Content. Your use of Third Party Content is entirely at your own risk and discretion. All statements and opinions expressed in Third Party Content are solely the opinions and the responsibility of the third party and do not necessarily reflect the opinion of Light Designer Incorporated. Light Designer Incorporated is not responsible for Third Party Content and makes no endorsements, representations or warranties and assumes no liability, obligation or responsibility for Third Party Content.
Light Designer Incorporated reserves the right to make updates or changes to the Platform at any time, including changes that may affect the previous mode of operation of the Platform. You agree that your use of the Platform or purchase of Services is not contingent on Light Designer Incorporated's delivery or release of any functionality or feature.
If you are in an embargoed country or are a sanctioned person or entity, you are prohibited from using the Platform. Light Designer Incorporated makes no representation that materials on the Platform are appropriate or available for use in locations outside the United States. Those who choose to access the Platform from other locations do so on their own initiative and at their own risk. If you choose to access the Platform from outside the United States, you are responsible for compliance with local laws in your jurisdiction.
This part applies to anyone who uploads a photo of a property, makes an AI lighting design, gets an estimate, or asks for a quote through the Platform, including the AI Designer, Sneak Peek pages, and installer-branded pages ("Homeowner" or "you").
You may only upload photos of property you own, rent, or have permission to photograph, or that are publicly visible from the street. You keep ownership of your photos. By uploading, you give Light Designer Incorporated a worldwide, royalty-free, non-exclusive license to store, copy, process, modify, and display your photos and any information you submit, so we can run the Platform for you, including making AI-generated designs and estimates.
When you ask for a quote, check availability, ask for installation, ask for a human review, or otherwise ask to be connected with a professional, you expressly authorize Light Designer Incorporated to share your uploaded photos, generated designs, estimate details, project preferences, and contact information (name, email, phone number, and property address) with one or more independent lighting installers. Those installers may include installers who buy leads through our lead marketplace. You also agree that those installers may contact you by phone, text message, or email about your project, as described in the consent you give when you submit the form.
Installers are independent businesses, not employees or agents of Light Designer Incorporated. Once your information is shared, the installer's own privacy practices govern how they use it. Light Designer Incorporated is not a party to any agreement between you and an installer and is not responsible for their pricing, workmanship, scheduling, licensing, insurance, or conduct.
AI-generated designs are produced by Light Designer Incorporated and its technology providers. You may use your designs for personal, non-commercial purposes. We and the installer serving your project may use your design (with your contact details and exact address removed) to improve our AI models, check render quality, and show examples of the Platform's capabilities.
AI designs are artistic previews and may not match the finished install. Automated estimates are approximations made by software from a photo. They are not binding offers. Only a written quote from an installer is binding, and only between you and that installer.
Do not submit false contact details, another person's information without their permission, offensive or unlawful images, or automated or bulk requests. We may block requests, IP addresses, or accounts that abuse the Platform.
You can opt out of text messages by replying STOP and out of emails with the unsubscribe link. To ask us to delete your designs or information, contact us at the address below. We cannot recall information already delivered to an installer, but we will stop any further sharing.
This part applies to lighting businesses, their team members, and affiliates who create a Platform Account to use the software, buy leads, or refer others ("Installer" or "you"). Sections 1.1 through 1.10 above also apply to you.
Subject to these Terms and payment of any fees that apply, Light Designer Incorporated gives you a limited, non-exclusive, non-transferable, revocable license to use the Platform's software, including the AI Designer, Rapid Render, Manual Mockup, estimating, proposal, branded page, Sneak Peek, and CRM tools, for your own internal business. You may not resell, sublicense, copy, reverse engineer, scrape, or build a competing product from the Platform, and you may not share your login outside your approved team members.
Pro Membership is billed in advance, monthly or yearly, at the price shown at checkout, and renews automatically until you cancel. Free trials turn into paid memberships at the end of the trial unless you cancel first. You can cancel at any time from your account. Cancellation takes effect at the end of the current billing period. Except where required by law or stated in a written guarantee offer, membership fees are non-refundable. We may change pricing with at least 30 days' notice before your next renewal. Accounts with failed payments may be paused. Complimentary or "grandfathered" access may be changed or ended at Light Designer Incorporated's discretion.
You own your company content, pricing, logos, customer records, and the photos you upload. You give Light Designer Incorporated a license to host and process them to run the Platform for you, and to use anonymized or aggregated data to improve the Platform. You are responsible for having the rights and consents needed for any customer photos and information you upload or contact.
Homeowner information you receive through the Platform may be used only to quote and serve that homeowner's lighting project. You may not resell it, add it to unrelated marketing lists, or contact the homeowner after they ask you to stop. You must follow all consumer-protection, telemarketing (including TCPA), and data-privacy laws when you contact homeowners.
You are an independent business. You alone are responsible for your quotes, contracts, licensing, insurance, permits, workmanship, safety, and warranties to your customers. AI designs, mockups, and estimates are sales tools. You must check measurements and pricing before you commit to a price.
If you connect a CRM, webhook, ad pixel, or other third-party service, you authorize us to send lead and account data to it. You are responsible for that service and its settings. We are not liable for data lost, delayed, or mishandled by systems outside the Platform.
Affiliate commissions and discount codes are paid as described in your affiliate settings. Commissions on refunded, fraudulent, or self-referred purchases may be reversed. We may change or end the affiliate program with notice.
We may suspend or close accounts that break these Terms, misuse homeowner data, abuse lead refunds, or harm the Platform or its users. You may close your account at any time. Unused wallet balances are handled as described in the lead terms below.
The Platform, including AI output and lead volume, is provided "as is" without warranties of any kind. Light Designer Incorporated does not guarantee any number of leads, sales, or revenue. To the fullest extent allowed by law, Light Designer Incorporated's total liability to you for any claim is limited to the amount you paid Light Designer Incorporated in the 3 months before the claim. Light Designer Incorporated is not liable for indirect, incidental, or consequential damages, or for lost profits.
In plain English: We sell homeowner leads. You pay from your prepaid Lead Wallet. We do our best to filter out junk, but we can't promise every homeowner is real, reachable or ready to buy. If a lead is clearly bad, report it within 10 days for a wallet credit. Wallet money is for buying leads, not cash. If you sell a lead you can't serve, you can earn a share when someone else buys it.
A "Lead" is contact and project information submitted by a homeowner or other third party through the Platform, including the AI Designer, branded installer pages, Sneak Peek pages, partner websites and advertising. Leads are generated by consumers, not by Light Designer Incorporated. Light Designer Incorporated acts only as a marketing and technology provider and is not a party to any agreement between you and a homeowner.
Pro Membership (the software subscription) and lead purchases are separate, optional services. A Pro Membership does not include, promise or guarantee any number of Leads, and buying Leads does not require any particular volume of use. New Pro members may receive one free marketplace Lead as a promotion, which may be changed or withdrawn at any time.
LEADS ARE PROVIDED "AS IS" AND "AS AVAILABLE." Light Designer Incorporated DOES NOT VERIFY AND DOES NOT GUARANTEE THAT ANY LEAD IS GENUINE, ACCURATE, COMPLETE, EXCLUSIVE, REACHABLE, WITHIN YOUR SERVICE AREA, OR INTERESTED IN PURCHASING SERVICES, OR THAT ANY LEAD WILL RESULT IN A SALE, REVENUE OR PROFIT. PRICE ESTIMATES AND AI DESIGN IMAGES SHOWN WITH A LEAD ARE AUTOMATED APPROXIMATIONS ONLY AND ARE NOT BINDING QUOTES. YOU ARE SOLELY RESPONSIBLE FOR CONTACTING, QUALIFYING, QUOTING AND SERVING EACH LEAD.
We use automated spam filters, address checks and manual review to reduce bad Leads, but these tools are not perfect. Lead routing is based on the service areas you set; it is your responsibility to keep your service locations and radius accurate.
Lead prices are shown before purchase or in your account settings and may differ by Lead type (for example, a "hot" Lead where the homeowner requested installation may cost more than a browsing Lead). Leads automatically assigned to you inside your service area are charged to your Lead Wallet when assigned. Leads bought from the National Lead Marketplace are charged when you click buy. Light Designer Incorporated may change Lead prices at any time; changes apply to Leads delivered after the change.
The Lead Wallet is a prepaid balance used only to buy Leads on the Platform. Funds you add, refunds, credits and referral shares are recorded as wallet credit. Wallet credit is not a bank account, has no cash value, earns no interest, and is not transferable between accounts.
If you turn on auto top-up, you authorize Light Designer Incorporated to charge your saved payment method the amount you choose whenever your balance falls below your chosen threshold, until you turn it off. If your balance is too low and no top-up succeeds, new Leads may be skipped or given to another installer.
Wallet balances are generally non-refundable and cannot be withdrawn as cash. At our sole discretion, we may refund an unused balance that you paid for directly (not promotional credit or referral shares) to the original payment method upon written request when you close your account. Promotional and earned credits expire if your account is closed or terminated.
If a purchased Lead is clearly invalid (for example, a fake name, a disconnected or wrong phone number, a duplicate, or a test submission), you may report it from the Lead page within 10 days of the charge using "Report bad lead." Approved reports are credited back to your Lead Wallet, not to your card. A homeowner who simply does not answer, is not ready to buy, chooses a competitor, or decides the price is too high is not a bad Lead. All credits are reviewed and may be reversed if Light Designer Incorporated determines a report was not valid. Repeated or abusive reports may result in loss of credit privileges or account suspension. This section is your only remedy for an unsatisfactory Lead.
If a Lead you were charged for is outside your service area, you may send it back to the National Lead Marketplace within 14 days and before you mark it quoted, won, lost or reported. Approved releases are credited back to your Lead Wallet. Leads inside your service area cannot be released for credit.
If a Lead came to you for free through your own branded or Sneak Peek page, you may list it on the National Lead Marketplace. If another installer buys it, you receive 50% of the sale price as Lead Wallet credit. You receive nothing unless and until it sells, and if the buyer gets a bad lead credit, your share is reversed.
You may only list real homeowner submissions with full contact details and a verified address. You may not list Leads you created yourself, test Leads, or Leads for yourself, your team or your family. Listing is limited to 5 own-page Leads per 30 days and one listing per homeowner. Once released, the Lead is removed from your account and you must not contact that homeowner about it again. Fake, inflated or fraudulent listings will be removed, any shares reversed, and the account may be suspended or banned.
You agree to contact Leads only about the holiday or permanent lighting project they asked about, to honor any request to stop contacting them, and to comply with all laws, including the TCPA, CAN-SPAM, state telemarketing and do-not-call laws, and consumer protection and contractor licensing laws. You may not resell, share or transfer Lead information outside the Platform. You are solely responsible for your work, pricing, contracts, insurance and customer service.
TO THE FULLEST EXTENT PERMITTED BY LAW, Light Designer Incorporated'S TOTAL LIABILITY ARISING FROM OR RELATED TO ANY LEAD OR THE LEAD WALLET SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC LEAD(S) AT ISSUE. Light Designer Incorporated IS NOT LIABLE FOR LOST PROFITS, LOST JOBS, OR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR ANY DISPUTE BETWEEN YOU AND A HOMEOWNER OR ANOTHER INSTALLER.
Pro Membership renews automatically each month or year until canceled. You can cancel anytime from Settings; access continues until the end of the paid period. Except where required by law or offered under a written guarantee, subscription fees are non-refundable. Light Designer Incorporated may suspend or terminate accounts that violate these Terms, and any unused promotional credit is forfeited on termination.
Questions about these Terms or requests about your data: Light Designer Incorporated, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.